Phoenix human services campus




















In Newsweek magazine called Phoenix "the city without a heart" for its treatment of the local homeless. Since then, the Phoenix community has worked tirelessly towards ending homelessness in the Valley.

The HSC is a collaboration of faith-based, non-profit, government, private, and community organizations that came together in to form what is now considered a national model.

Each year the HSC serves some 7, people experiencing homelessness with shelter beds, 1, meals a day, and a host of other services. The Human Services Campus brings together 20 social service programs to address the needs of people experiencing homelessness by providing access to food, shelter, medical care, employment, and many other services. Because Campus clients touch so many programs, it is a challenge to understand what each organization is doing and how they are working with individual clients.

HMIS is a well-developed and used tool that primarily focuses on reporting using standardized criteria. HMIS does not, however, include all relevant agency information on appointments and program availability that might be useful to other organizations.

At the workshop attendees used the AWS Working Backwards process to explore data challenges associated with serving the Campus clientele and identified a solution with four elements: a central portal, database, tools for collaboration, and a digital identification to streamline service delivery. The group named the application MAP - Multi-Agency Portal and envisions when completed the application will improve the ability to capture and share real-time information on resource use and availability; items like shelter beds, clothing, and jobs.

The Client Engagement Rep position will join our Supportive Services team in their efforts to engage clients in ending their homelessness as quickly as possible. The Medically Focused Coordinated Entry Navigator works with medically vulnerable and elderly clients, connecting them to healthcare, housing and other resources. The Crisis Intervention Specialist is the point of contact for individuals accessing homeless services and experiencing crisis that could result in homelessness at night.

Second and Third Shifts available. This position is responsible for the oversight and coordination of the 2nd and 3rd shift outreach and navigation services, supportive services, and Welcome Center staff. The Freedom Navigator is responsible for outreaching and engaging individuals that are Justice and Opioid Involved, and will be experiencing homelessness. This individual will be an instrumental aspect of the Administrative Office. VALUES: We are guided by our belief in dignity, diversity, innovation, creativity, empowerment, community, responsibility, and collaboration.

HSC will recruit, hire, train, and promote persons in all job titles without regard to age, color, disability, gender including gender identity , marital status, national origin, race, religion, sex, sexual orientation, veteran status, or other statuses protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, social and recreational programs will be administered in accordance with the principles of equal employment opportunity.

What We Do. Find Help. The rezoning request has not been scheduled for public hearings yet. Direct services include:. Answer: Yes. The city partners with the Healthy Giving Council and also provides funding to a number of agencies and providers in the area funding by provider.

Through the Maricopa Association of Governments Continuum of Care the City partners with a wide variety of groups, and continues to be open to partnering with other agencies.

If you are interested in partnering with the city of Phoenix please contact Tamyra Spendley at Answer: The city of Phoenix will incorporated strategies around racial equity for individuals who are experiencing homelessness. The plan includes appointment of a community taskforce that will work alongside city departments and stakeholders in the implementation of the strategies outlined in the plan. Answer: The city of Phoenix is distributed and collected surveys from individuals experiencing homelessness at the city of Phoenix Heat Respite Center, through Community Bridges, Inc.

Navigators, and other service providers. The surveys were in both English and Spanish. The City hosted outreach meetings at the city of Phoenix Heat Respite Center to collect feedback from individuals experiencing homelessness. Answer: Yes, in partnership with other agencies and government entities. Answer: PHX C. Answer: It is not a crime to be homeless, as such, services cannot be forced on an individual who is experiencing homelessness.

Answer: The recently approved Housing Phoenix Plan includes a policy for land banking of single family and multi-family properties to combat the effects of gentrification and displacement.

The city is working on identifying areas where gentrification is already occurring or is most likely to occur, as well as identifying vacant properties in areas of opportunity. Mayor and Council will be consulted to help prioritize land purchases with the limited funding available. Initial recommendations for purchases will be brought to City Council in Summer Answer: This plan includes strategies for all the following housing options: shelter, transitional, recovery, rapid rehousing, Housing Choice Vouchers, permanent supportive housing, and affordable housing.

Answer: Finding opportunities to keep those experiencing homelessness engaged with services is key. The experts that work at 20 services providers at the Human Services Campus are there to engage and offer services from meals to other crucial support to help address the issues that lead to the person becoming homeless.

Street giving, although well intentioned, often keeps those experiencing homelessness away from these providers. The Healthy Giving Council was formed by a coalition of concerned citizens, faith leaders, social services providers, neighborhood stakeholders, businesses, local government and individuals with lived experience of homelessness to promote healthy and sustainable giving.

They can help connect you to healthy ways to give both financially and through volunteer opportunities. Most importantly, they encourage year-round giving to make sure the needs are met through the long summer months and not just around the holidays. Learn more about the Healthy Giving Council. Community, Action, Response, Engagement, Services is a process that coordinates city resources to work with neighborhoods and individuals experiencing homelessness.

A call to PHX C. PHX C. Learn more about PHX C. Our staff and teams of trained navigators would like to assist all they encounter but at times individuals are not ready to accept services for a variety of reasons. It may take many attempts and offers of assistance for someone to finally accept help. Although it is an individual's choice not accept services, it is extremely important for cases to be reported to our team since multiple outreach attempts help build trust and personal connections which opens the doors for acceptance of assistance and results in ending their homelessness and transitioning into stable housing.



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